The booking enquiry is simply made through the contact form. The enquiry is not yet a binding booking, so you don’t have to pay anything yet.
If we are able to allocate you to a suitable group, you will receive the invitation.
If your desired seminar is already fully booked at the time of the booking enquiry, we will secure you a place on the waiting list.

You can only rebook your booked seminar to another date if it is possible for us and we can find a replacement participant and a place in another seminar for you. Please note that we charge a processing fee for rebooking.
This can be found in our General Terms and Conditions.

We reserve the right to cancel the event due to insufficient demand or number of participants or for other important reasons for which we are not responsible (e.g. force majeure). In the event of cancellation, we will inform you immediately. Amounts already paid will be refunded in full.
We recommend that you take out travel cancellation insurance. So far, however, we have never had any cancellations from our side.

If you no longer wish to attend the booked seminar, you can only cancel your booking if we are able to allocate a replacement participant from our waiting list for your booked seminar place. If we are unable to do this, a refund will unfortunately not be possible, as the seminar will then have to take place with fewer participants.
Please note that we will charge a processing fee in the event of a cancellation.
This can be found in our General Terms and Conditions.

Yes, some seminar dates can be combined with each other. Please ask us for your individual discount if you wish to combine seminars.
After your reservation request, you will receive our reply. This can take 1-3 working days, but should usually be immediate.
We will suggest a possible date or place you in a suitable group on your preferred date.

If you are unable to attend the seminar on the date you have booked, you can nominate a substitute participant from your company or circle of colleagues to attend the seminar in your place at any time.
You will not incur any additional costs for this.

It is possible to reserve a seminar place for up to 14 working days.

It is possible that the seminar date you have requested is already fully booked at the time of your booking enquiry. In this case, you will be placed on the waiting list. Should a place become available for you, we will inform you immediately. It may then be possible to offer additional dates.

If you would like to book as a group (3 participants or two people) and there are no more dates available, we will take this into account when you make your booking enquiry.

Please note that your place on the desired seminar is only guaranteed once the deposit has been received.
A binding booking should be made as early as possible. As many participants make long-term plans, early registration is advisable.
The registration deadline is 12 weeks before the start of the seminar. In exceptional cases, it is possible to deviate from this rule

No payment is required after your booking enquiry. A deposit is only due at the time of booking. This deposit is used to order and pay for the required spare parts. The deposit will not be refunded in the event of cancellation by you. However, the deposit secures you a place in the seminar.
As a rule, we will invoice you for the remaining participation fee 8-12 weeks before the start of the event or seminar with an immediate payment deadline.
Please note that your participation is only guaranteed if this invoice has been paid accordingly.
Please also ensure that the invoice address is correct.
The invoice for seminars in Berlin includes by law the German VAT of 19%.

Some seminars can be combined with each other. If you book two or more seminars in combination, you will receive an individual discount on the seminar price.

If you would like to register a complete group of 2 or 3 participants, the responsible registrant will receive a 10% discount on the participation fee.

The invoice can be easily paid via a normal bank transfer.

For current dates & prices please look under the section “Masterclasses”. Individual dates can be arranged for you as well.
Please let us know what dates would work for you.

Your advantages with the Piano Academy Fritz seminars are that you will always have a profound learning experience. As a result, you can win orders and customers for which you may not have felt qualified or experienced enough before.
The best piano builders and concert technicians I have met in my 40 years at Steinway have always been those who have continued their education throughout their lives.

You will receive a certificate from the Piano Academy Fritz for participating in the seminars.
For participation in the entire course (all three seminars) you will also receive a special certificate of completion.

For some courses, there are participation requirements that entitle/qualify you to take part. These include previous experience, as my masterclasses are designed for advanced piano makers.

For some seminars you should come from the ‘Steinway world’. I will check individually whether you can take part. This also ensures that you are not overtaxed in the seminar and that all participants can work together at a comparable level.

The evenings are at leisure. An evening meal can be organised on request.

The number of participants varies depending on the training programme. The maximum number of participants depends on the didactic concept of the course. Details can be found in the course description. The groups are generally very small so that we can cater to your individual needs.

Detailed seminar descriptions and content can be found on the website.

There is no fixed supporting programme for the seminars, but there are many opportunities to make your time in Berlin and Germany interesting. I can organise individuel excursions or arrangement.

Please take a look at the section with the descriptions of the seminars.

For us piano makers, there are not many opportunities to further our education in such a way that the quality of our own work really and sustainably benefits from it. There are some opportunities to gain inspiration and knowledge in courses and seminars, e.g. from professional organisations. However, there is a big difference between having seen something once and having practised something new intensively under professional supervision.
My seminars are empowerment seminars, in which you learn the theory, of course, but your hands (and ears) have such an intensive learning experience that you can later carry out this work on your own. When you are learning something new, it is important to have a coach/trainer at your side in the first few moments of practising. Perhaps you know this from playing the piano?

The seminars are suitable for any piano builder who is curious, enjoys further development and sees learning as a life’s work.
Learning in a small group with like-minded colleagues always leads to a lively exchange, which enriches the seminars immensely.
If you would like to gain further professional qualifications, our seminars are the right place for you.

Yes, you get to know the group beforehand. As I put the groups together individually, I attach great importance to creating a homogeneous group in which learning not only takes place on an equal footing, but is also fun.

The spare parts required for the seminar will be provided and are included in the seminar price. It goes without saying that these are exclusively original Steinway spare parts. After the seminar, you can take the new hammer heads on the shank and the new damper heads with wires home with you and install them in another Steinway grand piano with minor adjustments.

On 100 square metres and on three Steinway concert grand pianos, we work and learn in small groups. You have the opportunity to work on the sound of each grand piano in a separate room, but also to exchange ideas as a group. The seminar venue is located in Berlin Charlottenburg/Germany in a lively neighbourhood with many restaurants within walking distance.

After successful registration, you will receive a list of the tools required. These are to be brought by the participant. Some tools will be provided for the damping course. For the masterclass ‘Tone-building Steinway concert grand’ it is expected that you already have your own tools. However, it is also possible to purchase high-quality tools in Germany during the seminars.

Good hotels close to the seminar venue cost between €100 and €150 (depending on how early you book). We will be happy to help you find a hotel.

You should arrive at the latest on the Sunday evening before the seminar begins. Departure is possible on Friday after the end of the seminar from approx. 16.00 hrs. Berlin Brandenburg Airport BER is approx. 40 minutes away by taxi. There is also a direct train from Charlottenburg to the Airport, it takes about 60 minutes..
You will receive detailed travel help after confirmed booking.

Catering costs will be borne by the participants. We recommend booking a hotel with breakfast. At lunchtime we will eat together but on separate accounts or have food delivered. In Berlin, there are many options for inexpensive lunches. In the evening you can cook for yourself in your flat or go to a restaurant (approx. 15-20€/person). We can also go out to eat together by prior arrangement.

Have I left out any questions? Or do you have individual topics or requests? Please contact us at
info@piano-academy-fritz.com